The Brief
West Barn Co. is an exciting and independent cosmetics eCommerce brand, founded in the North East in 2016 by mother and daughter dream team, Donna and Kim. The brand believes in empowering individuality by creating cruelty-free, vegan-friendly, sustainable beauty products that enhance natural beauty and increase self-confidence.
Their breakthrough product, the now world-famous Soap Brows®, was launched in their kitchen, in response to an ongoing problem Kimberley was finding as a professional makeup artist to find a product that would give a natural, fluffy brow and actually hold it in place. Since then, the brand’s success has been stratospheric, and they now have a wide product range, have 26 employees and ship internationally to over 60 countries, all from their HQ in Durham’s industrial hub, Belmont Industrial Estate.
Kimberley and Donna contacted us ahead of the brand’s move from their existing HQ to a much larger space in Durham that would combine their various departments, including product development, manufacturing, packing, design and operations, under one roof. West Barn Co. has a clear identity and brand ethos and they both wanted this new space to reflect the brand, as well as provide stylish, comfortable and collaborative spaces for their employees. The new space was also set to launch West Barn Co. Clinic, an entirely new concept for the brand, specialising in aesthetics and beauty treatments.
As talented creatives themselves, Kimberley, Donna and the team came to us full of ideas and were knowledgeable about the exact environment they wanted to create with our help. We set to work on understanding the business and what they needed from their new HQ, then got to work on concepts…