COPY, PRINT, SCAN, FAX, MULTI-FUNCTION SOLUTIONS
  • Market Leading Multi-Function Products from Canon
  • Product Trials and Print Management Audits
  • Colour Print and Copying Solutions
  • Secure Scanning and Sending Solutions
  • Fully Accredited Service and Support

Print quality and performance reliability are always assured with market leading products from Canon and Panasonic. Initially we provide a free comprehensive consultation including a full site survey before any recommendations are made. Product demonstrations and trials can also be made available to help your buying decision. We recommend the benefits of a print audit to demonstrate current print practice and costs and how our solutions can save time and money.

The optimum and cost effective use of colour is a significant issue in today's modern office. Ben Johnson are experts in colour print and document finishing applications. Highly trained specialists give the best advice on controlling colour output and document finishing costs. See Print Management Consultancy for more information
Scanner products and Multi Function Product scanning features can be supplied. These can work with eCopy software for minimising paper based transmitting expenses, and to assure that security and privacy is protected when sending electronic information. Scanners also provide the base infrastructure for electronic document management.

Whatever the scope and complexity of your requirement, Ben Johnson provides on time delivery, comprehensive training and excellent after-sales service to your organisation UK-wide.

Our technical expertise as a Microsoft Partner, with Microsoft Certified Engineers accredited by Canon and Panasonic, gives you peace of mind.

  • Help desk support with an industry leading average site response time within four hours.
  • eMaintenance with Canon MFP’s allows us to remotely take meter readings , be notified about toner and consumables required, and to proactively carry out preventive fault diagnosis; all without the customer being involved.
  • Flexible contracts are offered covering hardware, software and network connectivity.

Ben Johnson Ltd. provides three levels of ongoing support services for clients:

SystemStandard
SystemPlus
SystemPartner

SystemStandard
Our standard maintenance service includes delivery, installation and provides product training and ongoing maintenance support for the hardware.

  • Our response statistics show that we respond to any of your requests for support within 4 hours during business hours. Alternatively, our help desk is available.
  • Our engineers are accredited by Canon, Panasonic and Microsoft so when they arrive they know how to resolve any problem you may have, professionally, quickly and right first time. And we only fit Canon and Panasonic approved parts, for optimum reliability and longevity.
  • Our engineers carry a large amount of spares so that most problems can be resolved on the first visit.

SystemPlus
Where the Multi Function Photocopier is attached to your network, we are able to ensure that the hardware functions correctly on the network, in addition to the services provided as part of SystemStandard. This service also provides access to our help desk during business hours.

E-Maintenance
With the Canon products we can supply and run E-Maintenance remote diagnostics that allow us to know what is wrong or what is required for your machine before we arrive on site.

SystemPartner
Our SystemPartner programme provides full network and IT support for all devices on the network, such as servers, PC’s, printers and photocopiers. Please visit our IT Network support section of the website for more information.