IT NETWORK SUPPORT

Ben Johnson Ltd. delivers a flexible partnership for supporting your IT that you can trust. We offer:

  • Microsoft Partner status and qualified Microsoft Certified Engineers.
  • Person-to-person help desk support.
  • Immediate expert help via ‘log in’ remote support systems, backed up with excellent onsite response times.
  • IT consultancy and advice to meet your requirements.
  • Flexible ‘System Partner’ contracts dependant on your need - total or part outsourcing of your IT management requirements.
  • Secure, networked IT solutions - including servers and network infrastructure.
  • Accredited Network Support and Maintenance Contracts.
  • Consultancy Support.

Our System Partner Network Support Service Contract includes:

  • Ongoing consultancy and advice relating to IT strategy, print management, document management and the optimal use of your connected equipment, system and software.
  • Help desk and onsite repairs, maintenance and problem resolution during business hours for all functional failures including failures caused by network hardware, software and operating systems not supplied.