TOTAL OFFICE SUPPLIES

Our Office Supplies division uniquely supplies everything as a one stop shop for your office. Find out more about our full range of office supplies in Product Categories. We also differentiate ourselves by our unique approach to:

Our free initial consultation and no obligation proposal process allows you to fully understand the benefits we can deliver to your organisation.

Ordering from us means that costs and time are reduced and you can build a partnership with us based upon trust. A key element of this partnership is that we provide you with preferred discounts on a selection of products.

We tailor our administration services to suit every organisation regardless of size and we can provide management information to monitor account expenditure and usage.

Our on-line ordering service for account holders creates a manageable method of procurement; empowering you whilst enabling control of expenditure.

Environmentally friendly products are a standard feature of our office supplies range.

ON-TIME IN FULL NEXT DAY DELIVERY

We provide an on-time, in full, next day delivery to multiple locations throughout the UK, and we achieve more than 98.5% performance against this. We can offer both departmental delivery at site or to multiple sites.

We offer a flexible trials and returns policy and can provide full communication on back orders.

PERSONAL CUSTOMER CARE

Our personal approach to Customer Care involves you being allocated a dedicated Account Manager who will carry out regular site visits and who is supported by a dedicated customer care team. We promise that there are no answering machines or answering services. Our focus is on providing person to person care with orders, product enquiries, returns, invoice queries or issue resolution (on line, by fax, by email or by phone).

LOWEST OVERALL ACQUISITION COST

Our flexible processes for ordering and delivery are agreed for mutual efficiency and profit share with our clients. Our online system allows you to control expenditure by making contract lists available at company or department level. Authority levels can be set and final orders held to be signed off by an authorised person. Alternatively the whole catalogue can be made available for everybody. We are able to provide consolidated invoicing with cost centre reporting, and full account information for cost control.

COMPETITIVE PRICING AND LOYALTY SCHEMES

Our organisation is supported by a global buying group meaning that we are confident in our ability to offer competitive pricing. In addition, a key part of our approach to Customer Care is that we reward customer loyalty, and our account managers have a proactive approach to promotions and offers